This is a long overdue review. Jon came to my house on time and the date specified. Was very professional and told me honestly about a remedy for the odor of my older washer. Could have easily offered a service and not taken into account ...

Washing machine repair. Reliable. Honest. Easy to work with. Very much recommend.

Fast efficient service.. Dishwasher up and running and I learned a thing or 2. Reasonably priced, I looked around..

We've been using American Appliance Service for the last 5 years. John's repaired our dishwasher, washer, dryer, and refrigerator. He is a true expert - his diagnoses and repairs have all been accurate and fairly priced. With our washer, the problem was a faulty control panel which he could have replaced but he noticed that the pump seals were failing and would need replacing in the not too distant future. Based on his recommendation, we did not replace the control panel and instead put that spend toward a new washer. John's reliable - always comes on time - and friendly. I highly recommend him.

From start to finish, American Alliance did a terrific job! Getting an appointment was easy. John showed up on time, was super nice, fixed my dryer, and explained several valuables details that will make my dryer function more efficiently. Couldn’t have asked for better. Thank you!

Love this Father and Son duo. Both very courteous and knowledgeable. The son, John checked my refrigerator and well advised me on what to do next with my refurbished GE Profile. Good Pricing!

Great company. Responsive and wonderful problem solvers. John Repaired my stove and dishwasher in one visit. Great job. Honest and reliable. I’ve used them before…I’ll use them again.

Great service. Would recommend Walt and John. I love this company. They are so professional and honest…and they get the job done. So responsive and helpful. Thank you

Jonatha its an excepcional professional, repairs dryer, refrigerators, etc, comes,always on time, gets to work and gives you an opinion on how to resolve the problem,, the price that its going to cost you, and if you agree, goes right away to work. This its the second time that I hire him, and wont hesitate to hire him again. Thank you Jonatha! 🙏🤗

John came right away when we had an emergency with our leaking kenmore refrigerator. He was knowledgeable and honest. I will be using him in the future and highly recommend him.

Our washer had a problem for quite some time and I had to hit it to get it 'unstuck' and eventually it just stopped altogether. I made a call to American Appliance Service and Jon stopped by today and had the part needed in his vehicle and while I was busy keeping the cats away from him, he fixed it and was done in about 10 minutes. I can finally do wash again at home!

Jon a trusted service tech once again comes to our rescue. We have become to depend on Jon and his family focused business for reliable timely and trustworthy service and repairs. He is extremely professional as well as courteous and friendly making the often stressful experience of a broken appliance much easier to cope with while he confidently tackles the problems in a timely manner. Highly recommend you contact American Appliance Service to tackle any appliance issues with the confidence it will be resolved as needed.

Our aging Viking oven was taking much too much time to preheat. John from American Appliance stopped by - he immediately knew exactly what the trouble was, explained to us the fix, did the fix, and the oven works like new! Very knowledgeable.

I feel so fortunate to have American Appliance Service located in Woodbridge, NJ as my go to appliance repair. Jon is very trustworthy and always tells me the truth. He is knowledgeable and competent and the office staff is most efficient. Thanks to all of them!!!

Jon is so knowledgeable and honest. He has serviced a few of our appliances. I respect his opinion on whether an appliance is worth being repaired. He is also very reliable and affordable too. I highly recommend American Appliance!!

Great experience! Came right away and fixed my dryer. I will certainly call them again if I have a problem. We should all support small local businesses! You can't get service like this from big companies.

I’ve been using American Appliance Service for 30 years. They are very knowledgeable and completely trust worthy. Another repair completed and I know I will get many more years of use! Thanks again!

Comes on time, quickly figures out the problem, reasonable and A pleasure. Also dad in Florida days up his appointments and knows the business as he founded it. 5 Stars

We have used American Appliance NJ on three occasions now and Jon has been amazing each time. He fixed our washer/dryer combo and our oven. On the third visit to repair the water dispenser on our refrigerator, he gave us instructions on how to repair it ourselves, and didn't charge us for the visit! Wow! We will definitely be using American Appliance in the future and referring them to friends.

I called American Appliance Service to repair my 12 year old refrigerator icemaker. They were easy to schedule and they kept in touch the morning of the scheudled day to let me know that they might be 1 hour late. Yet it only was 15 minutes later than the original window. John arrived, covered his shoes upon entering the house and went to work. After determining that we needed a replacement icemaker, he had the part with him and it was installed quickly. The bill was resonable ( for today's costs) and I now have ice.

Great service and quick too. Called yesterday afternoon and John was here the next day. Explained everything to us and gave us the price right away. No pressure at all. We highly recommend American Appliance Service. Thank you John!

Excellent experience. Very friendly and professional.

One of my washer’s inlet valves was failing open even if I unplugged the machine which left me vulnerable to flooding if left unattended. I called on Tuesday because I saw so many great reviews which I always check. John came Tuesday afternoon, figured out what was needed, and I asked for a few other things like new hoses and a longer gas line so the dryer could be moved to where I wanted it to be as well. He came the next day, and it was all done, and I was back in business with being able to do laundry without fear of flooding. The price was very fair, and it was a great experience. I am a very picky guy when it comes to quality of workmanship and John is the best! You won’t be disappointed.

I was extremely satisfied with the service of American Appliance Service. John took the time to properly diagnose the problem with my oven, though it wasn't an easy job. His knowledge, expertise and integrity are incredible. Though I rarely write reviews, I made an exception this time due to the high level of satisfaction and appreciation, I felt obligated to share the experience with others so they can receive the same positive service if and when their appliance acts up.

We have experienced professional, responsive, reliable technicians at American Appliance. Mike is our guy - we would have gotten a new refrigerator long ago without him.

I have been using AA for many years. John has serviced my malfunctioning appliances with skill and efficiency. He explains everything in an intelligent way and makes sound recommendations. Look no further! American Appliance is the outfit you need.

John explained everything clearly and repaired our washer in a timely manner. Very happy with his work and would contact him for any appliance repairs

I will definitely call AAS again. I thought the owner, Jonathan Scott was knowledgeable, personable, and explained everything so I could understand what was wrong and what had to be done to fix the problem. This past week was not the first time I used their service and it is definitely not the last. Carolyn S.

Super helpful -- offered honest options of fixing the issue or buying new. Thank you so much for your help!!

John called 10 min before arriving to give a heads up! Polite courteous and professional! Work was completed quickly and payment was reasonable! Thank you again Rosemary!

great response came same day and fixed what was wrong and more! honest and reasonable pricing and walter and john super nice to deal with and great comms

Really professional and family owned business. Walter and John always find time to respond quickly. Several times used them to repair washer and refrigerator, so far no complaints on their work.

Jon was very professional and amicable! I called to repair one of my electric stovetop burners. He arrived the same day and luckily had the part on hand! Within the half hour the burner was fixed. Highly recommend!

This service was great. I called and they came same day. They replaced the belt on the machine same day and the repair took 5 minutes and cost around $170 in total. I would recommend them for your appliance repair needs.

They were able to schedule an appointment the same day. John was punctual, explained the issues with the machine, and was able to fix it quickly, and shared information for maintenance. I would definitely recommend this family owned company.

Excellent service. Very nice to deal with them. We own a few rental properties and now they are our first port of call for any appliance related issues.

John was on time and professional. Repaired the dishwasher for the cost of the service call. Will definitely use John again and would highly recommend this business to others.

Excellent Service! Put in a request for service on a Wednesday night - after 9pm - received a call back promptly at 9am the following morning - scheduled the fix and dryer was up and running by Noon on Friday. Local knowledge and expertise makes all the difference.

The AA service was very professional, affordable, parts readily available, and punctual. The family business and knowledge spoke clearly through his efficiency. John's personality also made the experience great from beginning to end. Highly recommended!!

Excellent service, very professional, problem with dryer is solved!

So glad I scheduled American Appliance! They came right on time and got our refrigerator temperature-maintenance issues sorted out at minimal service call cost. Their technician was very knowledgeable about our Frigidaire model and showed me and clearly explained exactly what had gone wrong, why we had accumulated frost in a critical air passage, and why our attempts to adjust the temperature settings had produced the opposite of the intended effect. He got it all cleared out, and now we have a fridge that's functioning as it should. Keeping their card and will be sure to call AA next time we have any appliance issue. Highly recommend.

Fantastic service! Super responsive. Love supporting this family biz. You can’t go wrong with John or Walter :)

American appliance is the best don't go anywhere else for your repair needs

John showed up in a timely manner prepared to diagnose our stove top issues. He completed the repairs and provided helpful guidance on future maintenance. He was both professional and friendly making me eager to recommend his service to friends and family alike. The office staff was initially exceptionally helpful and courteous in scheduling our service call. I would highly recommend John and his team to anyone in need of honest and trustworthy service in their home.

I've used this company several times and they are the best. John is knowledgeable and pleasant and the prices are fair. I've never had to wait long for him to come out. He explains things to me so I know what to expect and what to watch out for in the future, given that my appliances are old. Highly recommend.

Highly recommend this company. John came out to fix our dryer within 1 day of calling. Very professional, kind, and pleasant experience. And our dryer is working again! We will definitely be calling this company again if needed.

Jon’ s service was great! Maytag dishwasher leak. We didn’t know what was wrong, we just knew there was a leak. Maytag lower rack wheels changed and bracket added to secure the dishwasher. But Jon noticed cutting board was too high and that we should sit on its side and there were large knives on the utensil holder and large spatulas that may have obstructed the spinner. Solution for that is to hand wash those or lay them on the top rack.

John is exceptional. Fast service, same day, and very professional. He tells it like it is and looks out for your interest. Had John look at a gas dryer and he could have just swapped the part. But he showed me that the dryer had prior damage (sat in water) and the level of damage was to a point where it wasn’t worth doing any more work. Before he left he also gave me some tips on home repairs and things to look out for. Will definitely be calling again if I need help.

Very professional from the phone call to the on-time arrival to the conversation and everything else in between. Would highly recommend.

Highly recommend this company. John came to fix our dryer within 1 day of calling. Very professional, kind, and pleasant experience. And our dryer is now working again!!! We will definitely be calling them again if needed.

Highly recommend this company. John came to fix our dryer within 1 day of calling. Very professional, kind, and pleasant experience. And our dryer is now working again!!! We will definitely be calling them again if needed.