Service Call Fee Policy: Our Service Call fee covers the cost of our initial visit to your home, including the diagnosis of your appliance issue. After the diagnosis, we provide you with a quote for the repair. If you choose not to proceed with the repair, or if the appliance is beyond repair or not worth fixing, you will only be responsible for the Service Call fee plus tax. If you decide to move forward with the repair, the total cost will include the Service Call fee, the cost of parts and labor, and applicable taxes.