I called American Appliance Service to repair my 12 year old refrigerator icemaker. They were easy to schedule and they kept in touch the morning of the scheudled day to let me know that they might be 1 hour late. Yet it only was 15 minutes later than the original window. John arrived, covered his shoes upon entering the house and went to work. After determining that we needed a replacement icemaker, he had the part with him and it was installed quickly. The bill was resonable ( for today's costs) and I now have ice.

Great service and quick too. Called yesterday afternoon and John was here the next day. Explained everything to us and gave us the price right away. No pressure at all. We highly recommend American Appliance Service. Thank you John!

Excellent experience. Very friendly and professional.

One of my washer’s inlet valves was failing open even if I unplugged the machine which left me vulnerable to flooding if left unattended. I called on Tuesday because I saw so many great reviews which I always check. John came Tuesday afternoon, figured out what was needed, and I asked for a few other things like new hoses and a longer gas line so the dryer could be moved to where I wanted it to be as well. He came the next day, and it was all done, and I was back in business with being able to do laundry without fear of flooding. The price was very fair, and it was a great experience. I am a very picky guy when it comes to quality of workmanship and John is the best! You won’t be disappointed.

I was extremely satisfied with the service of American Appliance Service. John took the time to properly diagnose the problem with my oven, though it wasn't an easy job. His knowledge, expertise and integrity are incredible. Though I rarely write reviews, I made an exception this time due to the high level of satisfaction and appreciation, I felt obligated to share the experience with others so they can receive the same positive service if and when their appliance acts up.

The AA service was very professional, affordable, parts readily available, and punctual. The family business and knowledge spoke clearly through his efficiency. John's personality also made the experience great from beginning to end. Highly recommended!!

Excellent service, very professional, problem with dryer is solved!

So glad I scheduled American Appliance! They came right on time and got our refrigerator temperature-maintenance issues sorted out at minimal service call cost. Their technician was very knowledgeable about our Frigidaire model and showed me and clearly explained exactly what had gone wrong, why we had accumulated frost in a critical air passage, and why our attempts to adjust the temperature settings had produced the opposite of the intended effect. He got it all cleared out, and now we have a fridge that's functioning as it should. Keeping their card and will be sure to call AA next time we have any appliance issue. Highly recommend.

Fantastic service! Super responsive. Love supporting this family biz. You can’t go wrong with John or Walter :)

American appliance is the best don't go anywhere else for your repair needs

John showed up in a timely manner prepared to diagnose our stove top issues. He completed the repairs and provided helpful guidance on future maintenance. He was both professional and friendly making me eager to recommend his service to friends and family alike. The office staff was initially exceptionally helpful and courteous in scheduling our service call. I would highly recommend John and his team to anyone in need of honest and trustworthy service in their home.

I've used this company several times and they are the best. John is knowledgeable and pleasant and the prices are fair. I've never had to wait long for him to come out. He explains things to me so I know what to expect and what to watch out for in the future, given that my appliances are old. Highly recommend.

Highly recommend this company. John came to fix our dryer within 1 day of calling. Very professional, kind, and pleasant experience. And our dryer is now working again!!! We will definitely be calling them again if needed.

Very well. Our repairman from American Appliance got to the source of the refrigerator malfunction quickly, he explained everything in detail, and after ordering the part we needed came in on a Saturday to complete the repair, all with professionalism and courtesy.

Our family just moved to NJ and I found American Appliance based off of several recommendations on a neighborhood group. For prompt, upfront, affordable service, I highly recommend this company. Thank you!!

Quick, fast and accurate work is what I got which was perfect!

Well, the stove/oven was pretty involved but John explained carefully the complexity and required parts that needed replacement. While it was more than I had hoped it was way less than a new stove! Also, Walter was amazing in contacting me to set up the appointment, and John called in advance that he was on his way.

John arrived well within the window provided. He was knowledgeable, professional and promptly affected a repair. The price was fair, and response quick. We highly recommend his services!

Perfect -- arrived on time, accomplished the repairs, fair pricing. All needed and possible repairs were explained to us and discussed as per the age of the appliances. All Covid safety measures were reviewed by phone when setting up the visit and observed at our home. Very happy to have found this vendor.

professional, knowledgeable, efficient; would definitely recommend

American Appliance provided a great repair experience. They were courteous, on time and accurately diagnosed the problem in my 21-yer-old dishwasher. Then they went above and beyond to find a distributor that had the necessary part. What more could you ask for? Will definitely use them again.

John did an excellent job in repairing our dryer. He diagnosed the issue immediately and was very knowledgeable. The price was very reasonable. We appreciated that he was very careful in wearing a mask, gloves and booties in the house. The positive reviews on this site helped me choose to call him and I am happy I did. Definitely recommend and will contact him again for any future issues.

Making the appointment was quick and easy; replacement took 30 minutes or so.

John was prompt, friendly, efficient and informative.

John was very professional, helpful and courteous. He took the time to answer all my questions and explained everything very thoroughly. John took care to ensure all the necessary Covid precautions too. Would hire again, thank you.

Very capable technician, named John, did a highly professional job while explaining to me what went on. The problem was fixed and the technician was outstanding,

I would recommend over and over again. Responded quickly , great service . Very safe with a mask, gloves. Cleaned the stove for me when finished Dina Sczepanski

John was wonderful he called before he arrived. He wore a mask and shoe coverings and was very respectful. He had the parts and fixed my ovens on the spot. Would definitely recommend!

John was prompt and efficient. He was able to show up the day after I called and showed me exactly what the issue was, and gave me an accurate quote to fix it. He needed to get a replacement part and return within 3 days to complete the job. In this era of Covid, they are very aware to take all necessary precautions and insure they are working safely. I would recommend them to any of my friends and already have through our township facebook page.

fine and I will call John again if I need him

Excellent service, American Appliance had the Ice Maker in their vehicle. It was replaced and working in less than 20 minutes from arrival to departure

John came on site as expected, and diagnosed the issue. He was thorough on what the issue was, and the costs for parts and labor. He showed up as expected to replace the part, and test to make sure it was operational. They would call in advance on the arrival of the tech and status on the part. Along with how the tech would arrive with mask, gloves and foot coverings.

In addition to fixing my leak, I also discussed my aging appliances with John. We talked about what I should watch for and what I could expect. He gave me good advice about my dryer and washing machine, too. This is the second time I've hired this company. They were responsive and professional both times. I highly recommend them.

My call to schedule an appointment was answered promptly, I received some information about the company, their services and the precautions they use during the pandemic . I received a window of time for a repairman to come the next day. John called when he was 15 mins away. When he came I explained the problem I was having with my washing machine. He knew exactly what it was, showed and explained what was wrong. He went to get the part in his truck and went to work. I think he spent a total of 30 minutes here. He was polite, efficient and the repair was reasonably priced. I would use American Appliance Service again (hopefully not any time in the near future, lol )and would highly recommend them to others.

The service was great. I called at 8 a.m. and by 6 p.m. John came, called before coming and my dryer was fixed. He was professional, personable and easy to talk to. This is a family owned business for over 50 years and I would highly recommend American Appliance without reservations.

Excellent experience. The technician took the time to diagnose a problem that was not readily apparent. As a result, we avoided having to buy a new fridge. Totally awesome!

John repaired our washing machine so well, we had him repair the ice maker in our freezer! Very professional, prompt, excellent customer service, and reasonable prices! Highly recommend!

American Appliance is the best repair service we have ever used. They came promptly and repaired our ice maker, and then repaired our oven which has seen better days,but now works just fine.The were polite,friendly and very knowledgeable with all brands. we highly recommend them.

Called the guys Thursday night. They responded next morning. Came out within 1 hour. Fixed the dryer quickly and at a reasonable cost. John was professional and friendly. Highly recommended.

Ge Monogram Igniter issue! Excellent. Jon Diagnosed the problem and was able to get the stove working again, quickly & professionally for a very reasonable price!

I had a good experience with this company. It was easy to schedule an appointment..John came and explained the problem, ordered the part, did a temporary fix so I. Outdoor use my oven, and then returned to finish the job.

Huge thank you to American Appliance Service!! My oven wouldn’t heat up this morning, the day before Thanksgiving. I contacted them at about 7:30am, they had a technician at my house by 8:45 and my oven is now working !! They truly saved my holiday! I highly recommend this business for their prompt, courteous and professional service! THANK YOU!

Highly recommend American Appliance. John is very professional and friendly.

The technician, John was very friendly and knowledgeable. Assessed the problem quickly and went right to work. We thought we needed a new dryer but he had it up and running in no time. This is the third time I have used American Appliance for repairs in about the last 10 years on a few other appliances. It is nice to know that we found a repair man who is honest about the repair and doesn't just say or do something to try to make an extra buck.

John is terrific. He's keeping our old Whirlpool washer working like a champ. Can't say enough good things about American Appliance.

John was awesome! I called the lady that answered the phone was efficient, polite and scheduled John to come the very next day. He diagnosed the problem quickly and honestly. They will be who we call for repairs in the future.

Was very happy with a service call today for a dryer that was misbehaving. Would definitely call on them again.

From calling to setup a dryer repair for the next day to getting my receipt emailed to me after the repair was complete, this was one of the best experiences I’ve had with appliance repair. John was courteous enough to call and let me know he was on his way and arrived within the appointment window. He was very knowledgeable and had our dryer repaired and running like new in no time. This is a model for how a small business should be run. Thanks for the excellent service!

We had them over the other day in Plainfield to repair a temperature problem with our stove. He was very prompt and diagnosed the problem very quickly. He was able to fix the issue and even stayed for a bit after to make sure the issue was solved. We couldn't be more happier with their services. I would highly recommend them.

John came to fix my dishwasher today. The job was done perfectly, the price was reasonable. The customer service by phone is also very nice. They took time to understand the specifics of my issue to give me a ballpark figure of the cost. Highly recommend them. I will use them for all my appliance repairs in the future.

Great service! Would highly recommend them! John came when promised and made sure my dryer was repaired before the weekend.

Great Service. They were able to come out the same day for a refrigerator repair. Problem was quickly diagnosed and repaired.

Highly recommend American Appliance. Co-worker of mine had recommended them and boy did it pay off. John is great and really knows his stuff. He's a straight shooter and will candidly tell you whether the appliance is worth repairing versus buying a new one. We have used American Appliance twice this year--once for our washing machine and once for our refrigerator. They promptly accommodated us and John was always on time, if not early. Both visits resolved our appliance issues. Will absolutely continue to use for all our future appliance repair needs and recommend to everyone I know in the area.

Great service, efficient and friendly, I didn't have to wait to order parts for my refrigerator he had everything he needed to fix it... I was up and running in about an hour... I will definitely be using them again...

John is a master at diagnosing and fixing dryers. Mine is a 4.5 year old Kenmore Moisture Senser that ran but made a sickening noise. John knew exactly what ailed it as soon as he tested it--in only a few seconds! He has excellent mechanical and high tech skills that get the job done fast!

p.s. We could not rely upon the trusted service that we used for almost 30 years. I will not name it--but it is associated with Kenmore. The service cancelled our appointment and then rescheduled another week out. We cannot live without our appliances for that long.

John was very nice he new what was wrong with my washing machine I would recommend them to anyone. Everyone was very nice and professional

Came on time. Assess and fix the problem quickly. Will use again in the future

Thank you John for the great job repairing my refrigerator. John was courteous,on time and very knowledgeable. He diagnose the problem and the repair was done quickly. I would definitely use them again and recommend them to friends and neighbors.

Big thank you to John! Came out same day service (Woodbridge) and was able to spot the problem immediately. Gave great advice and recommendations. Definitely will call American Appliance Service again....

This is a wonderful company. They came quickly, assessed the problem, got the part needed in within a week and were back to install it. Washing machine working wonderfully, dryer also. They were courteous and helpful, I highly, highly recommend them!!!! I've had many repair companies in in the past few years... but I'm sticking with American Appliance moving forward. Can't say enough!!!